Frequently Asked Questions
Ballet Trauma Club is a funny ballet merch brand started by a dancer, choreographer, and educator with over a decade in the professional world. We are based in Fremont, California.
It began with one design that made friends laugh and turned into t-shirts, stickers, and totes that say what most of us are thinking but don’t always say out loud.
We care deeply about mental health in dance, but we’re not a therapy service. We’re an AAPI- and female-owned brand making things that speak to the burnout, the baggage, and the oddly specific ballet humor that brings us together.
More about us here!
Everything here is designed by a dancer with over ten years in the professional world. Someone who knows the culture, the burnout, and the inside jokes because they’ve lived it.
We use made-to-order printing on high-quality apparel like Bella+Canvas and Gildan, so you get something that feels good and lasts.
We’re a small AAPI and female-owned business that cares about sustainability, ethical production, and creating merch that doesn’t feel performative.
Every purchase helps Ballet Trauma Club grow and keep making what dancers actually want to wear.
Orders typically take 2 to 5 business days to print, then another 5-7 business days to ship within the United States.
As soon as your order ships, you’ll get a tracking number by email so you can keep an eye on it.
We currently ship only within the U.S. but hope to expand internationally soon.
👉 For full details, please visit our Shipping Policy page.
We print on trusted brands like Bella+Canvas and Gildan because they hold up, feel good, and fit well.
Our apparel uses ethically grown U.S. cotton certified by the U.S. Cotton Trust Protocol and Oeko-Tex. It’s produced in facilities that meet high standards for sustainability and fair labor, including Platinum WRAP and Fair Labor Association certifications.
We care about what you’re wearing — not just what it says, but where it comes from.
Our merch holds up well but it’ll last even longer with a little care.
Turn it inside out before washing. Use cold water, wash with like colors, and tumble dry low.
Avoid ironing directly on the design unless you’re going for a crunchy look.
If something arrives damaged or defective, email us within 7 days of receiving your order. We’ll help with a replacement or refund.
We ask that you cover return shipping and send it using a trackable method. Just forward the tracking info to hello@ballettraumaclub.com so we can keep an eye on it.
Refunds are processed within 5 to 7 business days once the return is approved. There’s a 15% restocking fee per item, or 25% for seasonal and exclusive pieces.
Need to cancel or make a change? You’ve got 24 hours after placing your order to do so.
👉 See our Return and Refund Policy page for more details.
We accept all major credit cards, PayPal, and other secure payment methods at checkout.
Every transaction is encrypted and processed through trusted payment gateways, so your info stays safe and protected.
All of our designs are original and created specifically for Ballet Trauma Club. They’re part of what makes this brand what it is, and they’re protected under intellectual property laws.
That means they can’t be reused, altered, or repurposed without permission.
That said, we love seeing how you wear and share our merch. Feel free to tag us on Instagram, Facebook, or TikTok @ballettraumaclub.
Ballet Trauma Club is online only. It keeps things simple and lets us offer better pricing and more frequent promotions.
We don’t have a retail storefront, but we’re always open to partnering with physical dance stores and pop-up events.
If you’re interested in carrying Ballet Trauma Club at your shop, studio, or event, email us at hello@ballettraumaclub.com. We offer wholesale pricing and would love to connect.
Yes, we offer wholesale pricing on select Ballet Trauma Club products.
If you’re a dance store, studio, or planning a pop-up, we’d love to hear from you.
Email hello@ballettraumaclub.com for more details and pricing.
Yes, we’re always looking for meaningful and creative ways to collaborate.
If you have a proposal or an idea you’d like to share, email us at hello@ballettraumaclub.com — we’d love to hear it.
We’re also building an ambassador program to involve our community in sharing the brand. If that sounds like you, definitely reach out.
The best way to reach us is by email.
Send any questions or issues to hello@ballettraumaclub.com and we’ll get back to you as soon as we can.
