Privacy Policy | Ballet Trauma Club

Privacy Policy for Ballet Trauma Club

Effective Date: October 25, 2024

This Privacy Policy explains how Ballet Trauma Club collects and uses your information.

At Ballet Trauma Club, accessible from ballettraumaclub.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to purchase ballet-themed graphic t-shirts, sweatshirts, and hoodies. By using our site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller

Ballet Trauma Club, 34159 Fremont Blvd, #2006, Fremont, CA 94555, is the data controller responsible for your personal data. You can contact us via email at hello@ballettraumaclub.com with any questions or concerns regarding this Privacy Policy.

2. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: such as your name, email address, shipping address, billing information, and phone number, collected when you place an order, sign up for our newsletter, or contact us.
Transaction Data: details regarding purchases, such as the items purchased, the amount, and payment method.
Technical Data: such as IP address, browser type, device identifiers, and browsing behavior on our site (collected through cookies and similar tracking technologies).
Marketing and Communication Data: preferences for receiving marketing materials and communication history.

3. How We Use Your Data

Ballet Trauma Club processes your data for the following purposes:

Order Fulfillment and Customer Support: to process and ship orders, handle returns, and respond to your inquiries.
Personalization and Customer Service Improvement: to tailor our offerings to your preferences and improve user experience.
Marketing Communications: to send newsletters, promotional offers, or product updates, provided you have opted-in to receive such communications.
Legal Compliance and Fraud Prevention: to comply with legal obligations, prevent fraud, and protect our business interests.

4. Legal Basis for Processing Data

We process your personal data on the following legal bases:

Consent: for sending you marketing materials if you have given consent.
Contractual Necessity: to fulfill our contract with you when you place an order.
Legitimate Interests: for our business purposes, such as improving customer service, security, and website functionality.
Legal Obligation: to comply with applicable legal requirements, including accounting and fraud prevention.

5. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

Service Providers: We use third-party providers for services such as payment processing, order fulfillment, and marketing analytics. These providers have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
Legal Requirements: We may disclose your information if required by law or in response to legal requests.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new owners, subject to the terms of this Privacy Policy.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Generally, transaction data is retained for 7 years to meet financial and legal obligations.

7. Security of Your Data

We employ administrative, technical, and physical security measures to protect your data from unauthorized access, loss, or disclosure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Your Data Protection Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have specific rights regarding your personal data:

Access: You have the right to request access to the personal data we hold about you.
Correction: You can request that inaccurate data be corrected or updated.
Deletion: You may request that we delete your personal data under certain conditions.
Restriction: You can request that we restrict the processing of your data.
Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
Objection: You may object to the processing of your data if it is based on legitimate interests or used for direct marketing.

To exercise any of these rights, please contact us at hello@ballettraumaclub.com. We aim to respond within 30 days.

9. Cookie Policy

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device. You can set your browser to refuse cookies or notify you when they are used, though this may limit website functionality. For more details, please review our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reviewing the privacy policies of any third-party websites before providing personal information.

11. Children’s Privacy

Our site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we discover that a child under 16 has provided us with personal data, we will delete it promptly. Please contact us if you believe we have inadvertently collected information from a child.

12. Changes to This Privacy Policy

We may update this Privacy Policy as necessary to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page. Please check back periodically to stay informed.